Terms of Use
These terms apply when you use the Merchshot app. By using it you agree to them. Apple’s standard Licensed Application End User License Agreement also applies.
Your photos and results
- Upload only photos you own or have permission to use.
- You keep the rights you have in your photos. Images created for you are yours to use, including commercially, subject to the rights of anyone else in the original photo.
- You give us permission to process and store your photos only to provide the service to you, as described in the Privacy Policy.
AI-created images
Merchshot uses AI to create images. Results can differ from your product in small ways, including shape, colour, material, text or labels. Check every image against your real product before you publish it. You are responsible for making sure your listings are accurate and follow each marketplace’s rules. Merchshot’s marketplace checks are guidance, not a guarantee of acceptance.
Photos and your balance
- Your balance is counted in photos: one photo is one finished image. You choose how many photos a shoot makes, and the cost is shown before you start it.
- If a shoot fails, the photos it reserved are returned automatically.
- Store sizes, re-downloads and one redo of each finished photo never use your balance.
- Photo packs are one-time, non-subscription purchases made through the App Store, with no cash value and no expiry while your account exists. They can’t be transferred. Refunds are handled by Apple under its policies; refunded purchases remove the photos they added.
- New accounts receive 4 free photos to try the app. After the first week, signed-in accounts receive 1 free photo the first time they open the app in each calendar week; unclaimed weeks don’t carry over. We may change or end free photos at any time; photos already in your balance stay yours.
Acceptable use
Don’t use Merchshot to create images that are illegal, deceptive (for example, misrepresenting a product’s condition or features), infringing, sexual, or that depict real people without their consent. Don’t attempt to disrupt, reverse-engineer or overload the service. We may suspend accounts that break these rules.
Availability
We work to keep Merchshot available and your data safe, but the service is provided “as is” and may change or be interrupted. Keep copies of images that matter to you — you can save them to Photos or Files at any time.
Liability
To the extent the law allows, Merchshot isn’t liable for indirect or consequential losses, lost sales or listing removals. Our total liability for any claim is limited to the amount you paid for shots in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be excluded.
Ending your account
You can delete your account at any time from Account in the app. Your unused photo balance is lost when you delete your account.
Changes and contact
We’ll update the date above if these terms change and tell you in the app about important changes. Contact: support@businessflowstudio.com